Falck’s processing of personal data in connection with employment-oriented intiatives

1. Why does Falck process your personal data in connection with employment-oriented initiatives?

To be able to offer you employment-oriented initiatives, Falck will process personal data about you for various reasons. Here you can see the basis and purposes for which Falck will process your data:

1. Administer your participation, including appointment scheduling and access to relevant digital platforms.  
2. Ensure efficient case management of your initiative by obtaining necessary information.
3. Offer health-related courses, including assessment and treatment – both online/telephonic and via physical consultation.  
4. Coordinate and collaborate on your initiative with your case worker at the referring party.
5. Assist you in finding an internship.  
6. Prepare individual reports, including the use of artificial intelligence (AI) as a supporting tool. 
7. Invoicing.
8. Satisfaction and impact measurements.
9. Statistical purposes, including anonymization of data in connection with reporting and quality assurance.  
10. Where  relevant, to comply with legal obligations:  
    1. To ensure the quality and IT security of Falck's processes and applications.  
    2. To comply with our obligations and your rights under data protection law, including GDPR. 
    3. For us to defend or prove a legal claim.
    4. To comply with our obligations under Danish health legislation, including the Health Act, the Authorization Act, and the Executive Order on Medical Records.  

2. What personal data does Falck process about you?

Falck processes only the personal data about you that is necessary to fulfill the purposes described in section 1 of this privacy policy. These personal data may, to the extent relevant for your specific service, include the following categories of information:

1. Your name and address.
2. Contact information, such as phone number, email, etc.
3. Gender, date of birth, and age.
4. Identification details, e.g. customer number.
5. Social, family, and employment circumstances, etc.
6. Your civil registration number (‘CPR number’).
7. Criminal offenses.
8. Health information, both physical and mental health.
9. Race, ethnic origin.
10. Religious belief.
11. Trade union membership.
12. Sexual orientation.  

3. On what legal basis and for how long does Falck process your personal data?

For Falck to process your personal data for the purposes described under section 1, Falck must have a legal basis for the processing. Relevant legal bases for the processing of personal data are found in the EU General Data Protection Regulation ('GDPR') and in the Danish Data Protection Act.

Falck must also determine how long it is legitimate and proportionate to store your personal data, thereby ensuring that your personal data is never stored by Falck longer than necessary to fulfill the original purpose of the processing.

In accordance with GDPR, Falck uses the following legal bases to process your personal data:

1. Consent and explicit consent, art. 6(1)(a) and art. 9(2)(a)
2. Legitimate interest, art. 6(1)(f)
3. Legal obligation, art. 6(1)(c)
4. Health-related obligation, art. 9(2)(h)

The national legislations that form the basis for Falck's processing and storage of your personal data are:

1. The Danish Statute of Limitations Act
2. The Danish Data Protection Act
3. The Danish Health Act
4. The Danish Bookkeeping Act

Falck will process your personal data for different periods, depending on the legal basis for the processing. This period will vary between 3 years and 5 years.

4. Automated individual decision-making

Your personal data is not processed for the purpose of automated individual decision-making or profiling.

5. Who does Falck share your information with?

Falck will, to the extent necessary and in certain cases only with your consent, share information about you with a number of recipients ('third parties') to be able to offer you a service based on the purposes specified under section 1. These third parties will be independent data controllers with respect to their processing of your personal data.

The third parties we share your personal data with are:

1. Falck Danmark A/S
2. Referring party e.g. your municipality/job center or your insurance company
3. Your internship provider
4. Independent data controllers in special cases, including public authorities (such as the police), other individuals, etc.

In addition to these third parties, Falck will also share your personal data with a number of suppliers ('data processors') who will process your personal data based on instructions from Falck. These data processors are primarily located within the EU/EEA, but transfers to countries outside the EU/EEA ('third countries'), such as India and the USA, may occur, as Falck uses IT services with support functions in these countries. In cases where your personal data is transferred to third countries, you will be able to see the basis for such a transfer in the table under "read more about Falck's sharing of your personal data."

6. Your rights

In connection with Falck's processing of your personal data, you have certain rights that you can exercise if you wish. You have the right to, among other things:

• Access and a copy of the personal data that Falck processes about you.
• Within the limits of the law, request Falck to erase the personal data that Falck processes about you.
• Rectification of inaccurate or incomplete personal data about you.
• Within the limits of the law, restrict Falck's processing of personal data about you.
• Data portability.

Object to Falck's processing of your personal data.

You can exercise your rights by contacting Falck via the contact details found under section 7 "Contact Details".

In addition to the above rights, you also have the right to lodge a complaint about Falck's processing of your personal data with the national data protection authority in Denmark, 'Datatilsynet' (the Danish Data Protection Agency).  

7. Contact details

If you have questions about the processing of your personal data, or if you wish to exercise your rights under applicable law, as described above in section 6, please contact us at qcinfo@falck.com.

You can also contact Falck's Data Protection Officer by sending an email to dpo@falck.com.

Falck Healthcare A/S
Sydhavnsgade 18, 2450 Copenhagen SV
Denmark

8. Version history

When changes occur in the processes related to the processing of personal data for employment-oriented initiatives, this privacy policy will be updated accordingly. The version control for the present privacy policy is shown below. 

Your version of the privacy policy will always be the most recently updated.